
SERVICE DOWN TO THE LAST DETAIL
Clear signs and a well-designed layout help make our customers’ visits as enjoyable as possible. We’ve thought of everything from quiet spots where you can sit down and relax for a while to spaces filled with greenery and bubbling fountains right at the heart of the Center, a baby changing area, customer WCs, even baby strollers. We sell the Center gift card at Customer Information which allows you to shop at any of the Stern-Center shops as well as throughout all the other ECE shopping centers in Germany.
Download our full floorplan .
Should you have any questions about the services we offer, please call (0331) 64952-0.
Pharmacy in the Süd-Mall (“South”)
Postal services:
- Mailbox in front of the West-Mall (outside)
- Mailbox in the Ost-Mall (“East”)
- Stamp vending machines in the Ost-Mall (“East”)
Telephones in the Süd-Mall and Ost-Mall
(“South” and “East”)
Restroom facilities in the Ost-Mall (“East”)
Disabled-access WC in the Ost-Mall (“East”)
Baby changing area in the Ost-Mall (“East”)
Customer Information at the Center’s midpoint
- Center gift card sales
EC ATM machines:
- Sparkasse
- Postbank
(account statement printer) - Hypovereinsbank
(account statement printer) - Diba
- Berliner Volksbank
Bus stops: at the entrances to the West, Ost + Südmall (“West”, “East” and “South”)
Photo booth in the Ost-Mall (“East”)
Center Management on the third floor
Elevators in the Ost + West-Mall (“East” and “West”)
Baby stroller rentals in the Ost-Mall (“East”)
Bicycle racks at all Center entrances
Wheelchair rentals
(at Customer Information)

